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Terms and Conditions for Vanco Electrical Solutions

Effective Date: November 6, 2024

Welcome to Vanco Electrical Solutions (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website, including our webshop, blog, and any associated services (collectively, the “Website”). By accessing or using our Website, you agree to comply with and be bound by these Terms. Please read them carefully. If you do not agree to these Terms, please do not use our Website.

Acceptance of Terms

By accessing or using our Website, you confirm that you are at least 18 years of age or have reached the legal age of majority in your jurisdiction, and you agree to abide by these Terms. We reserve the right to update these Terms at any time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of the Website following any changes constitutes your acceptance of the revised Terms.

Account Creation and Responsibility

To access certain features of our Website, you may be required to create an account. By creating an account, you agree to:

  • Provide accurate, complete, and current information.
  • Update your account information promptly if any changes occur.
  • Keep your account password confidential and notify us immediately if you suspect unauthorized use of your account.

    We reserve the right to terminate accounts or refuse service to users at our discretion, especially for violations of these Terms or fraudulent activity.

Use of the Website

Our Website is intended for lawful purposes only. You agree not to:

  • Use our Website to transmit or post any unlawful, defamatory, obscene, or harmful content.
  • Engage in any activity that disrupts or interferes with the Website’s functionality.
  • Attempt to gain unauthorized access to the Website’s systems, accounts, or databases.
  • Copy, distribute, or create derivative works from the Website content without our permission.

    Any misuse of the Website may result in termination of access and possible legal action.

Intellectual Property

All content on this Website, including text, images, graphics, logos, icons, and software, is owned or licensed by Vanco Electrical Solutions and protected by Canadian and international copyright, trademark, and intellectual property laws. You may not use any of our content without express permission.

Permitted Use
You may view, print, and download content for personal, non-commercial use only. Any unauthorized use, reproduction, or distribution of our intellectual property is strictly prohibited.

Product and Service Descriptions

We strive to ensure that all product and service descriptions, prices, and availability information on our Website are accurate. However, we do not guarantee the completeness, reliability, or accuracy of such information. We reserve the right to:

  • Modify product descriptions and prices without notice.
  • Refuse or cancel orders that contain errors, even after an order confirmation has been sent.

    In the event of order cancellation, any payments made will be refunded.

Pricing and Payment

All prices listed on our Website are in Canadian dollars (CAD) and are subject to change without notice. We accept major credit cards and other payment methods displayed on our checkout page. By making a purchase, you agree to:

  • Provide accurate payment information.
  • Authorize us to charge the applicable amount to your chosen payment method.

    We are not responsible for any fees charged by your bank or payment provider.

Shipping and Delivery

Orders placed on our Website are subject to our shipping and delivery policies. Estimated delivery times are provided for reference only and are not guaranteed. We are not liable for any delays, losses, or damages that occur during shipping. For any issues with your order, please contact our customer service team.

Returns and Refunds

Please refer to our Online Return and Refund Policy for details on eligibility and processes. We reserve the right to refuse returns or refunds for items that do not comply with our policy.

Disclaimer of Warranties and Limitation of Liability

Disclaimer of Warranties
Our Website and all content, products, and services provided through it are made available “as is” and “as available.” We make no representations or warranties, express or implied, regarding the operation of our Website, its content, or any products or services offered. To the fullest extent permitted by Canadian law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability
To the maximum extent permitted by Canadian law, Vanco Electrical Solutions and its affiliates, officers, directors, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Website or inability to use the Website, even if we have been advised of the possibility of such damages.

Indemnification

You agree to indemnify, defend, and hold harmless Vanco Electrical Solutions, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from your violation of these Terms or your use of our Website.

Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our Website, you consent to the processing of your personal information in accordance with our Privacy Policy and applicable Canadian privacy laws, including PIPEDA.

Governing Law and Dispute Resolution

Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada, without regard to conflicts of law principles.

Dispute Resolution
In the event of any disputes or claims arising from these Terms or your use of the Website, you agree to resolve the issue through binding arbitration or in the small claims court of your province, if applicable, unless otherwise prohibited by Canadian law. Each party will bear its own legal fees and costs.

Termination

We reserve the right to terminate or suspend your access to our Website, without notice, if you violate these Terms or engage in any activity that may harm our business, users, or Website. Provisions of these Terms intended to survive termination shall remain in effect.

Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, the remaining provisions shall continue in full force and effect.

Entire Agreement

These Terms, along with any other policies or disclaimers posted on our Website, constitute the entire agreement between you and Vanco Electrical Solutions regarding your use of our Website. Any previous agreements, whether oral or written, are superseded by these Terms.

Contact Information

For questions or concerns regarding these Terms, please contact us at:

Vanco Electrical Solutions
Email: sales@vancoelectrical.com
Phone: (905) 305-7702