Terms and Conditions for Vanco Electrical Solutions

Welcome to the Vanco Electrical Solutions website (the “Website”). These Terms and Conditions (“Terms”) govern your use of our Website, including our online store, blog, and all related services. By accessing or using our Website, you agree to be bound by these Terms and all policies referenced herein. If you don’t agree to these Terms, please don’t use our Website.

1. General Terms and Conditions

Acceptance of Terms

By using our Website, you confirm that you’re at least 18 years old or have reached the legal age of majority in your jurisdiction. You also agree to these Terms and any future updates. We reserve the right to modify these Terms at any time by posting changes on this page. Your continued use of the Website after any changes means you accept the revised Terms.

Eligibility

This Website is intended for users who are at least 18 years of age. By using the Website, you represent and warrant that you meet this age requirement.

Account Creation and Security

You may need to create an account to access certain features. You agree to provide accurate, current, and complete information during registration and to keep it updated. You are responsible for safeguarding your password and for all activities that occur under your account. You must notify us immediately of any unauthorized use or security breach. We reserve the right to terminate accounts or refuse service at our discretion, especially for violations of these Terms or fraudulent activity.

2. E-commerce and Ordering

Product Information and Pricing

We strive for accuracy in all product descriptions, images, and prices. However, we don’t guarantee that all information is complete, reliable, or error-free. All prices are in Canadian dollars (CAD) and are subject to change without notice. We reserve the right to:

• Change product descriptions, prices, and availability at any time.

• Refuse or cancel any order for any reason, including errors in pricing or product information, even after an order confirmation has been sent. If we cancel an order after you’ve been charged, we will issue a full refund to your original payment method.

Payment

We accept various payment methods as displayed on our checkout page. By submitting an order, you authorize us to charge your chosen payment method for the total amount of your purchase, including applicable taxes and shipping fees. You are responsible for any fees charged by your bank or payment provider.

Shipping and Delivery

Orders are subject to our shipping policy. Delivery estimates are provided for reference only and are not guaranteed. We are not liable for any delays, losses, or damages that occur during transit. Please ensure your shipping address is correct before placing an order.

International Orders, Duties, and Taxes

For all international orders, you are solely responsible for all import duties, customs fees, taxes, and any other charges imposed by your country’s authorities. These fees are not included in our product prices or shipping costs. We have no control over these charges and cannot predict what they may be. We recommend contacting your local customs office or tax authority for more information before placing an international order. Failure to pay these fees may result in the order being returned to us, in which case you will be responsible for any additional costs incurred.

3. Intellectual Property

All content on the Website, including text, graphics, logos, images, software, and intellectual property (“Content”), is the exclusive property of Vanco Electrical Solutions or our partners and is protected by Canadian and international copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes only. Any unauthorized use, reproduction, or distribution of our Content is strictly prohibited.

4. User Conduct and Prohibited Use

You agree to use the Website for lawful purposes only. You must not:

• Post or transmit any content that is unlawful, defamatory, obscene, or harmful.

• Engage in any activity that interferes with the Website’s functionality or security.

• Attempt to gain unauthorized access to our systems, accounts, or databases.

• Use any automated means (like bots or scrapers) to access the Website without our express written permission.

5. Disclaimers and Limitation of Liability

Disclaimer of Warranties

The Website and all content, products, and services are provided on an “as is” and “as available” basis. We make no warranties, express or implied, regarding the operation of our Website, its content, or any products or services offered. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

To the maximum extent permitted by law, Vanco Electrical Solutions and its affiliates, officers, directors, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of, or inability to use, the Website or our products, even if we have been advised of the possibility of such damages.

Indemnification

You agree to indemnify, defend, and hold harmless Vanco Electrical Solutions, its affiliates, officers, directors, and employees from and against any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from your violation of these Terms or your use of the Website.

6. Privacy and Other Policies

Privacy Policy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information in compliance with applicable Canadian privacy laws, including PIPEDA. By using our Website, you consent to this processing.

Return and Refund Policy

Please review our Return and Refund Policy for details on our processes and eligibility for returns and refunds.

7. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada, without regard to conflicts of law principles.

Any dispute arising from these Terms or your use of the Website shall be resolved exclusively in the courts of Ontario, Canada, unless otherwise required by law.

8. Miscellaneous

• Severability: If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue in full force and effect.

• Termination: We reserve the right to terminate your access to the Website at any time, with or without notice, for any reason, including your breach of these Terms.

• Entire Agreement: These Terms, along with any other policies posted on our Website, constitute the entire agreement between you and Vanco Electrical Solutions regarding your use of the Website.

Contact Us

For any questions about these Terms, please contact us:

Vanco Electrical Solutions

• Email: sales@vancoelectrical.com

• Phone: (905) 305-7702