Privacy Policy

At Vanco Electrical Supplies, safeguarding your privacy and maintaining the confidentiality of your personal information are paramount. This Privacy Policy delineates our practices concerning the collection, usage, disclosure, and protection of your data when you engage with our website or utilize our services. By accessing or using our platform, you signify your understanding and agreement to the terms outlined herein.

 

Information Collection

  1. Personal Data: In the course of conducting business, we may collect personal information such as your name, email address, postal address, telephone number, and payment details when you place an order or communicate with us.

  2. Usage Information: We gather data regarding your interactions with our website, including but not limited to your IP address, browser type, device information, and browsing patterns. This information aids us in enhancing our website functionality and tailoring our services to better suit your preferences.

  3. Cookies: Utilizing cookies and similar tracking technologies enables us to improve your browsing experience and analyze website traffic. Cookies are small files stored on your device that facilitate the recognition of your browser and retention of certain information.

Utilization of Information

  1. Order Fulfillment: Your personal data is employed for the purpose of processing orders, fulfilling requests, and delivering requisite customer support.

  2. Communication: We may utilize your contact information to correspond with you regarding order status updates, account-related matters, promotional offers, and pertinent notifications.

  3. Service Enhancement: Analyzing usage data enables us to refine our website functionality, enhance product offerings, and optimize user experience.

  4. Marketing Communications: We may periodically send you promotional emails or newsletters pertaining to our products, services, and corporate developments. You retain the option to opt-out of such communications at your discretion.

Information Disclosure

  1. Third-Party Providers: We may share your information with trusted third-party service providers who assist us in website operation, business administration, or customer service functions. These entities are contractually obligated to uphold data confidentiality and utilize the information solely for the intended purposes.

  2. Legal Obligations: Disclosure of your information may occur when mandated by applicable law or pursuant to lawful requests from governmental authorities, such as subpoenas, court orders, or regulatory compliance obligations.

Data Security Measures

 

We employ rigorous security protocols to safeguard your personal information against unauthorized access, misuse, or disclosure. However, while we endeavor to uphold the highest standards of data protection, it is imperative to acknowledge that absolute security cannot be guaranteed in the realm of online interactions.

 

Your Rights

 

You retain certain rights concerning your personal data, including but not limited to the right to access, update, or delete your information. Additionally, you may request restrictions on data processing activities or register objections to specific usage instances. For assistance with exercising these rights or for any privacy-related inquiries, please do not hesitate to contact us.

 

Policy Updates

 

We reserve the prerogative to revise or amend this Privacy Policy at our discretion. Any alterations or updates will take immediate effect upon posting on our website. We encourage you to periodically review this policy for the latest information regarding our data handling practices.

 

Contact Information

 

For questions, concerns, or grievances pertaining to our Privacy Policy or data management practices, please direct your inquiries to:

 

Vanco Electrical Supplies Ltd

250 Cochrane Dr Unit 10

Markham, ON L3R 8E5

Canada

 

Phone: (905) 305-7702

Email: sales@vancoelectrical.com

 

Thank you for entrusting Vanco Electrical Supplies with your personal information. We are committed to maintaining the highest standards of privacy protection and ensuring a secure online environment for all our users.

Last Updated: March 22, 2024